Examples from real cases
What a complex property or building case can look like
Damage after buying, drawings that do not match and reports that give different answers. Read about the problems and the work that helped move the cases forward.
After buying
Read the exampleMoisture, damage and cracks after buying
Several problems appeared after handover. Photographs, reports and information from the purchase needed to be brought together to work out what required further investigation.
Approvals and records
Read the exampleThe drawings did not match the home
Rooms and the layout differed from the building records. The next step was to find out which alterations had been approved and which documents were missing.
Documentation and coordination
Read the examplePlenty of reports, but little progress
Reports, photographs and emails were scattered, and professionals had different views of the damage. It was difficult to see what had been investigated and which questions still needed answers.