What happened
There were signs of moisture, damaged timber and cracks. Questions also arose about earlier work on the home. The information was spread across sales documents, reports and photographs taken at different times.
Assessments differed on possible causes and the extent of repairs needed. Each problem had to be reviewed to find out which investigations were still missing.
How the work moved forward
Photographs and reports were brought together and compared with the information available before the purchase. The findings were organised by where they had been found in the home and when they were discovered.
Questions were then prepared for the relevant professionals, the insurer and legal adviser. Each could see which parts of the case needed their attention and what information was already available.
The review brought together the reported damage, the available records and the need for further investigations.
Facing a similar problem?
Keep photographs and reports, and note when you discovered the problem. If several issues have appeared, a short list by room or type of damage can help you get started.
Budsjekk helps you gather the information, find the right professional help and follow up unanswered questions. Start by telling us what you have found.
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